1. Delivery Term:
- Order will be posted on the next working day if payment done and notified before 7pm.
- Payment confirmed after 7pm each day would be considered as next day payment for courier purposes.
* Note: Working days – Monday to Friday (excluding public holidays & weekends). Naturally there will be delays for orders that are paid on Saturdays and Sundays.
2. Standard Postage:
- Within Malaysia
Shipping costs are fully paid for by Shaneo. No additional charges will apply to your order within Malaysia.
- Outside of Malaysia – International Shipping
Shipping costs are determined by weight & delivery method. You may also instantly check the shipping cost by using our shopping cart shipping estimator. Simply [Add To Cart] the items, go to [View Cart] and [Estimate Shipping & Taxes]. No registration required.
3. Standard Shipment: Shipments are by selected Courier Services in Malaysia.
All orders will be shipped and delivered to our customers within 3 – 5 working days upon confirmation of your purchase.
* Note: We strive our best to ship on time and choose the reliable shipping company, however, we are unable to guarantee that all orders will be delivered within the stipulated time frame. Occasionally delivery may be subject to delays due to missed shipment by the courier company which is out of our control.
4. International Shipping
Shipping costs are determined by weight & delivery method. Our shopping cart is currently supported only for Malaysia. If you can’t proceed to checkout with our online shopping cart, please kindly email us (firstname.lastname@example.org) your order list together with your delivery address. We will get back to you as soon as possible.